We're happy to report that the issues we were facing with our payment gateway service have now been resolved. Transactions should be processed without any issues. Thank you for your patience in the matter.
Posted May 10, 2016 - 02:47 UTC
Update
Our operations team was able to quickly mitigate the connection issues we experienced around 01:10 UTC today which impacted DNS and registry connections. These services have remained online since this time. We continue to be experiencing issues with our payment gateway services which should be resolved shortly. We will update this status as soon as we have more information.
Posted May 10, 2016 - 02:12 UTC
Monitoring
We are currently experiencing intermittent issues with OpenSRS/HRS domains and DNS services. This began at around 01:10 UTC and was quickly mitigated. Our monitoring/operations team is actively working on getting full service restored. We will continue to monitor the issue and provide you with an update as soon as we have more information.
Posted May 10, 2016 - 01:32 UTC
This incident affected: Control Panels (Reseller Control Panel, Classic RWI, End User Control Panel, Storefront), Domain Services (Core gTLDs, Core ccTLDs, Other gTLDs, Other ccTLDs, Premium Names), and DNS (SystemDNS, Domain Forwarding).