System Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 2024 - 05:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Nov 21, 2024 05:00-07:00 UTC
Domain Services Under Maintenance
Core gTLDs ? Operational
Core ccTLDs ? Operational
Other gTLDs ? Operational
Other ccTLDs ? Under Maintenance
Premium Names ? Operational
WHOIS ? Operational
APIs Operational
OpenSRS API ? Operational
OpenHRS API Operational
Email API ? Operational
Hosted Email Operational
Cluster A Operational
Cluster B Operational
Webmail Operational
Control Panels Operational
Reseller Control Panel Operational
Classic RWI ? Operational
End User Control Panel Operational
Storefront Operational
Payment Gateway ? Operational
DNS Operational
SystemDNS Operational
Domain Forwarding Operational
SSL ? Operational
Reseller Support ? Operational
GoMobi Operational
System Messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
.CLOUD Registry Maintenance Nov 21, 2024 22:00-23:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Nov 18, 2024 - 23:02 UTC
.TW Registry Maintenance Nov 22, 2024 01:30-02:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Oct 18, 2024 - 21:36 UTC
CentralNic Registry Maintenance Nov 27, 2024 09:00-13:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Oct 28, 2024 - 21:22 UTC
.SE Registry Maintenance Nov 27, 2024 20:00 - Nov 28, 2024 01:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Oct 11, 2024 - 14:39 UTC
.SG Registry Maintenance Nov 29, 2024 16:00 - Nov 30, 2024 00:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Nov 18, 2024 - 23:09 UTC
.MX Registry Maintenance Nov 30, 2024 02:00-18:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Oct 31, 2024 - 20:59 UTC
.AU Registry Maintenance Dec 7, 2024 17:00-19:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Nov 07, 2024 - 21:06 UTC
Identity Digital Registry Maintenance Dec 9, 2024 22:00 - Dec 10, 2024 00:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Nov 12, 2024 - 17:23 UTC
PIR Registry Maintenance Dec 10, 2024 21:00-23:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Nov 09, 2024 - 20:35 UTC
.SE Registry Maintenance Dec 11, 2024 20:00 - Dec 12, 2024 01:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Nov 14, 2024 - 22:53 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on Nov 14, 2024 - 22:52 UTC
Past Incidents
Nov 21, 2024

Unresolved incident: .BE Registry Maintenance.

Nov 20, 2024
Completed - The scheduled maintenance has been completed.
Nov 20, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 18:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Nov 18, 23:04 UTC
Resolved - The .EU connection issue has been resolved. All services are online.

Start Time: 11/20/2024 09:15 UTC
End Time: 11/20/2024 11:15 UTC

Nov 20, 15:53 UTC
Update - We are continuing to have connection issues with the .EU Registry. We are waiting for any updates, and will keep you informed as they're made available to us.
Nov 20, 14:25 UTC
Investigating - We are currently investigating this issue.
Nov 20, 13:07 UTC
Identified - We have been notified by the .EU Registry, they are currently experiencing technical issues and are working to resolve them as quickly as possible.

We will keep you informed of any updates as they work to identify and resolve this issue.

Nov 20, 13:07 UTC
Investigating - We are currently experiencing connection issues with the .EU registry. Our engineering team is investigating the issue.

This affects registrations, renewals, and management of .EU domains. Existing domains will continue to resolve normally.

Nov 20, 13:05 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 05:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Nov 14, 22:48 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:30 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Nov 18, 23:18 UTC
Nov 19, 2024
Postmortem - Read details
Nov 19, 21:56 UTC
Resolved - We are very sorry for the disruption. Thank you again for your patience. Service is once again working as expected.

Start Time: 11/19/2024 17:10 UTC
End Time: 11/19/2024 20:42 UTC
Duration: 3 hours, 32 minutes

Nov 19, 21:44 UTC
Monitoring - A fix has been implemented for this issue. We're monitoring the results now.
Nov 19, 20:52 UTC
Update - We are getting reports that IMAP and POP services are also affected. Please standby while we continue to investigate.
Nov 19, 20:13 UTC
Investigating - We are investigating an issue preventing some users on Cluster A from logging into Webmail. HostedEmail is experiencing issues resulting in delayed access to webmail. IMAP and POP services are unaffected. Our engineering team has been engaged.

We will provide an update once we have additional information.

Nov 19, 20:09 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 20:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Nov 14, 22:41 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 20:01 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Nov 14, 22:45 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 09:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Oct 24, 20:55 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 03:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Nov 12, 17:21 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 04:30 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Nov 18, 23:06 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 02:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Oct 18, 21:32 UTC
Nov 18, 2024
Resolved - The issue experienced for a small group of email accounts is now resolved. The email service is back to expected levels, with Pop/IMAP and webmail functioning as intended.

Start Time: 11/18/2024 10:39 UTC
End Time: 11/18/2024 19:09 UTC

Nov 18, 20:02 UTC
Investigating - We are currently investigating reports of some customers having connectivity issues affecting account access.

We will investigate this and follow up with updates.

Nov 18, 17:26 UTC
Update - Mail services have remained the same for the last hour, but still intermittently slower than our target response times.

We are continuing to work on this and monitor the results, and will post updates as they are available.

Nov 18, 16:11 UTC
Monitoring - The Pop/IMAP connections are currently returning to expected levels for both mail clients and webmail access.

We are monitoring this and will provide updates.

Nov 18, 15:18 UTC
Update - This issue is confirmed to be affecting Cluster A mail client connections as well, intermittent issues syncing mail clients for sending and receiving.

We are continuing to look into this, and thank you for your patience.

Nov 18, 14:16 UTC
Update - Our efforts to isolate the problem are ongoing. Your patience is greatly appreciated.
Nov 18, 14:04 UTC
Investigating - Our webmail service is intermittently unresponsive. Our Mail Administrators are currently investigating this.

Thank you for your patience.

Nov 18, 12:55 UTC
Nov 17, 2024
Completed - The scheduled maintenance has been completed.
Nov 17, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 01:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Aug 16, 15:39 UTC
Nov 16, 2024

No incidents reported.

Nov 15, 2024
Completed - The scheduled maintenance has been completed.
Nov 15, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 15:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Nov 9, 20:20 UTC
Resolved - This incident has been resolved.
Nov 15, 04:50 UTC
Monitoring - Our email team has applied a fix for the earlier issues, and all impacted services appear to be restored. We will continue to monitor this incident and provide any further updates. Thank you for your patience.
Nov 15, 04:26 UTC
Investigating - We are currently receiving an increasing number of reports from users experiencing webmail login/loading failures. Our engineering team is actively investigating the issue. We'll provide more updates as they become available.
Nov 14, 23:08 UTC
Nov 14, 2024
Completed - The scheduled maintenance has been completed.
Nov 14, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 22:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Nov 12, 17:16 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 22:01 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Nov 12, 17:19 UTC
Resolved - This incident has been resolved. Services are fully recovered.

Start Time: 11/14/2024 13:26 UTC
End Time: 11/14/2024 17:36 UTC

Nov 14, 19:11 UTC
Update - We are continuing to monitor the results. Services remain stable.
Nov 14, 18:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 17:31 UTC
Update - Some users may continue to have intermittent issues accessing Webmail on Cluster A. This may impact users logging into Webmail, and have intermittent sluggish response while using the webmail service.

We will keep you informed as we work on this, and appreciate your patience.

Nov 14, 16:09 UTC
Investigating - We have received reports of some users having intermittent issues accessing webmail, sending and recieving. Teams have been engaged and are investigating.
Nov 14, 15:28 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 15:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Nov 5, 15:13 UTC
Resolved - Thank you for your patience. Our team has fixed the issues and tests have been done, all services are functional and working as expected now.
Nov 14, 10:52 UTC
Update - Our team is still working on this issue, updates will be provided as they become available. There is currently no ETA at the moment.
Nov 14, 08:24 UTC
Investigating - One of our mailstores on HostedEmail cluster A has been disabled due to maintenance work. Inboxes on this mailstore will be inaccessible until work is completed.
Nov 14, 02:56 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 20:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Oct 11, 14:38 UTC
Nov 13, 2024
Nov 12, 2024
Completed - The scheduled maintenance has been completed.
Nov 12, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 15:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Nov 7, 21:04 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Oct 24, 20:53 UTC
Nov 11, 2024
Resolved - This incident has been resolved.

Start Time: 11/11/2024 17:30 UTC
End Time: 11/11/2024 23:00 UTC

Nov 11, 23:40 UTC
Update - Our engineers continue to investigate this matter impacting a small subset of users.
Nov 11, 22:06 UTC
Investigating - We are investigating an issue preventing some users on Cluster A from accessing their accounts. Our engineering team has been engaged.

We will provide an update once we have additional information.

Nov 11, 20:36 UTC
Nov 10, 2024

No incidents reported.

Nov 9, 2024
Completed - The scheduled maintenance has been completed.
Nov 9, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 16:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Oct 28, 21:25 UTC
Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.