OpenSRS Status

Nov 21, 2024

Unresolved incident: .BE Registry Maintenance.

Nov 20, 2024

Completed - The scheduled maintenance has been completed.
Nov 20, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 18:00 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 18, 23:04 UTC

.EU Registry Connections

Resolved - The .EU connection issue has been resolved. All services are online.

Start Time: 11/20/2024 09:15 UTC
End Time: 11/20/2024 11:15 UTC
Nov 20, 15:53 UTC

Update - We are continuing to have connection issues with the .EU Registry. We are waiting for any updates, and will keep you informed as they're made available to us.
Nov 20, 14:25 UTC

Investigating - We are currently investigating this issue.
Nov 20, 13:07 UTC

Identified - We have been notified by the .EU Registry, they are currently experiencing technical issues and are working to resolve them as quickly as possible.

We will keep you informed of any updates as they work to identify and resolve this issue.
Nov 20, 13:07 UTC

Investigating - We are currently experiencing connection issues with the .EU registry. Our engineering team is investigating the issue.

This affects registrations, renewals, and management of .EU domains. Existing domains will continue to resolve normally.
Nov 20, 13:05 UTC

.PL Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 20, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 05:00 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 14, 22:48 UTC

.NZ Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 20, 00:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:30 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 18, 23:18 UTC

Nov 19, 2024

Cluster A - Webmail

Postmortem - Read details
Nov 19, 21:56 UTC

Resolved - We are very sorry for the disruption. Thank you again for your patience. Service is once again working as expected.

Start Time: 11/19/2024 17:10 UTC
End Time: 11/19/2024 20:42 UTC
Duration: 3 hours, 32 minutes
Nov 19, 21:44 UTC

Monitoring - A fix has been implemented for this issue. We're monitoring the results now.
Nov 19, 20:52 UTC

Update - We are getting reports that IMAP and POP services are also affected. Please standby while we continue to investigate.
Nov 19, 20:13 UTC

Investigating - We are investigating an issue preventing some users on Cluster A from logging into Webmail. HostedEmail is experiencing issues resulting in delayed access to webmail. IMAP and POP services are unaffected. Our engineering team has been engaged.

We will provide an update once we have additional information.
Nov 19, 20:09 UTC

.LOCKER Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 19, 21:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 20:00 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 14, 22:41 UTC

.MY Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 19, 21:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 20:01 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 14, 22:45 UTC

.berlin/.hamburg Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 19, 10:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 09:00 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Oct 24, 20:55 UTC

GoDaddy Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 19, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 03:00 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 12, 17:21 UTC

.SI Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 19, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 04:30 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 18, 23:06 UTC

.TW Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 19, 02:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 02:00 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Oct 18, 21:32 UTC

Nov 18, 2024

Cluster A Webmail access, Pop/IMAP connection

Resolved - The issue experienced for a small group of email accounts is now resolved. The email service is back to expected levels, with Pop/IMAP and webmail functioning as intended.

Start Time: 11/18/2024 10:39 UTC
End Time: 11/18/2024 19:09 UTC
Nov 18, 20:02 UTC

Investigating - We are currently investigating reports of some customers having connectivity issues affecting account access.

We will investigate this and follow up with updates.
Nov 18, 17:26 UTC

Update - Mail services have remained the same for the last hour, but still intermittently slower than our target response times.

We are continuing to work on this and monitor the results, and will post updates as they are available.
Nov 18, 16:11 UTC

Monitoring - The Pop/IMAP connections are currently returning to expected levels for both mail clients and webmail access.

We are monitoring this and will provide updates.
Nov 18, 15:18 UTC

Update - This issue is confirmed to be affecting Cluster A mail client connections as well, intermittent issues syncing mail clients for sending and receiving.

We are continuing to look into this, and thank you for your patience.
Nov 18, 14:16 UTC

Update - Our efforts to isolate the problem are ongoing. Your patience is greatly appreciated.
Nov 18, 14:04 UTC

Investigating - Our webmail service is intermittently unresponsive. Our Mail Administrators are currently investigating this.

Thank you for your patience.
Nov 18, 12:55 UTC

Nov 17, 2024

.COM/.NET SRS Production Environment Planned Outage

Completed - The scheduled maintenance has been completed.
Nov 17, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 01:00 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Aug 16, 15:39 UTC

Nov 16, 2024

No incidents reported.

Nov 15, 2024

.AU Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 15, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 15:00 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 9, 20:20 UTC

HostedEmail Cluster A - Degraded

Resolved - This incident has been resolved.
Nov 15, 04:50 UTC

Monitoring - Our email team has applied a fix for the earlier issues, and all impacted services appear to be restored. We will continue to monitor this incident and provide any further updates. Thank you for your patience.
Nov 15, 04:26 UTC

Investigating - We are currently receiving an increasing number of reports from users experiencing webmail login/loading failures. Our engineering team is actively investigating the issue. We'll provide more updates as they become available.
Nov 14, 23:08 UTC

Nov 14, 2024

.BAR .REST Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 14, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 22:00 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 12, 17:16 UTC

.Realty .Observer .Forum .Feedback Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 14, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 22:01 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 12, 17:19 UTC

HostedEmail Cluster A - Degraded

Resolved - This incident has been resolved. Services are fully recovered.

Start Time: 11/14/2024 13:26 UTC
End Time: 11/14/2024 17:36 UTC
Nov 14, 19:11 UTC

Update - We are continuing to monitor the results. Services remain stable.
Nov 14, 18:32 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 17:31 UTC

Update - Some users may continue to have intermittent issues accessing Webmail on Cluster A. This may impact users logging into Webmail, and have intermittent sluggish response while using the webmail service.

We will keep you informed as we work on this, and appreciate your patience.
Nov 14, 16:09 UTC

Investigating - We have received reports of some users having intermittent issues accessing webmail, sending and recieving. Teams have been engaged and are investigating.
Nov 14, 15:28 UTC

.ECO Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 14, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 15:00 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 5, 15:13 UTC

Cluster A Mailstore Disabled

Resolved - Thank you for your patience. Our team has fixed the issues and tests have been done, all services are functional and working as expected now.
Nov 14, 10:52 UTC

Update - Our team is still working on this issue, updates will be provided as they become available. There is currently no ETA at the moment.
Nov 14, 08:24 UTC

Investigating - One of our mailstores on HostedEmail cluster A has been disabled due to maintenance work. Inboxes on this mailstore will be inaccessible until work is completed.
Nov 14, 02:56 UTC

.SE Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 14, 01:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 20:00 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Oct 11, 14:38 UTC

Nov 13, 2024

Nov 12, 2024

.DE Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 12, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 15:00 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 7, 21:04 UTC

.berlin/.hamburg Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 12, 10:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:00 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Oct 24, 20:53 UTC

Nov 11, 2024

Cluster A Login (Webmail/IMAP/POP)

Resolved - This incident has been resolved.

Start Time: 11/11/2024 17:30 UTC
End Time: 11/11/2024 23:00 UTC
Nov 11, 23:40 UTC

Update - Our engineers continue to investigate this matter impacting a small subset of users.
Nov 11, 22:06 UTC

Investigating - We are investigating an issue preventing some users on Cluster A from accessing their accounts. Our engineering team has been engaged.

We will provide an update once we have additional information.
Nov 11, 20:36 UTC

Nov 10, 2024

No incidents reported.

Nov 9, 2024

.SG Registry Maintenance

Completed - The scheduled maintenance has been completed.
Nov 9, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 16:00 UTC

Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Oct 28, 21:25 UTC

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.