Incident Date: September 6, 2020
Incident Number: PR-1305

On September 6, 2020 at 12:27 PM ET, Tucows’ experienced a service degradation impacting Tucows Domains and Ting platforms. 

The service degradation was due to a DDoS attack.  

At 1:16 PM ET, Tucows Engineering teams mitigated the issue by blocking the offending traffic to stabilize theTucows Domains and Ting platforms. 

Tucows revised internal processes and implemented dynamic rules and thresholds to auto-mitigate DDoS attacks in a timely manner.

Tucows to further review and enhance the overall security against malicious traffic.

Thank you,

Tucows Engineering Team