Our queue backlogs have cleared, and we can confirm that this incident is now resolved.
Posted Feb 19, 2024 - 20:31 UTC
Update
Our engineering teams have restarted messaging services and we are clearing through a backlog of email messages, end users should expect to receive registrant verification notices and other email notifications within 30 minutes.
Posted Feb 19, 2024 - 19:53 UTC
Update
Our engineering team has identified the cause of the messaging delays and is now working to resolve the issue.
We will continue to update you as we work to resolve this incident.
Posted Feb 19, 2024 - 19:25 UTC
Update
We are continuing to investigate the issue.
Next update: within one hour.
Posted Feb 19, 2024 - 19:17 UTC
Investigating
Our engineers are investigating an issue impacting the delivery of registrant verification, renewal, and transfer code emails. Further updates will be provided.