Service Degradation

Incident Report for OpenSRS

Resolved

Services have fully recovered and remain stable. This issue has been resolved.

Incident Start Time: 03-01-2023 01:07:00 UTC
Incident End Time: 03-01-2023 02:02:00 UTC

Posted Mar 01, 2023 - 14:36 UTC

Monitoring

A fix has been implemented and services have improved. We will continue to monitor the services.

Posted Mar 01, 2023 - 14:27 UTC

Update

We are continuing to investigate this issue.

Posted Mar 01, 2023 - 14:00 UTC

Investigating

We are currently investigating an issue affecting the Reseller control panel and our email services. Users will experience intermittent slowness and connection issues.

Posted Mar 01, 2023 - 13:53 UTC

This incident affected: Control Panels (Reseller Control Panel), Domain Services (Core gTLDs, Core ccTLDs), Hosted Email (Webmail), and Reseller Support.