Domain Look up

Incident Report for OpenSRS

Resolved

Domain Lookup service has been redeployed and confirmed healthy by Domain Engineering. We no longer should be experiencing an outage

Posted Sep 25, 2020 - 20:54 UTC

Update

We are continuing to investigate this issue.

Posted Sep 25, 2020 - 20:42 UTC

Investigating

We are currently experiencing an issue with our domain lookup service. Where resellers may find longer than normal wait times for domain lookups to finish and fail as a result.

Client Impact: Domain lookup customer will be failing for customers for OSRS

Our engineering team is investigating.

Posted Sep 25, 2020 - 20:35 UTC

This incident affected: APIs (OpenSRS API), Control Panels (Reseller Control Panel, Classic RWI), and Domain Services (Core gTLDs, WHOIS).