PayPal Payments

Incident Report for OpenSRS

Update

We are continuing to work on a fix for this issue. Additional updates will be shared as soon as they are available.

Posted Jan 17, 2025 - 04:12 UTC

Identified

Our engineers have identified the underlying issue and are working on a fix.

Posted Jan 16, 2025 - 05:10 UTC

Update

Our engineering team is still looking into the PayPal payments issue. Additional updates will be shared as soon as they are available.

Posted Jan 16, 2025 - 04:12 UTC

Investigating

We are currently investigating an issue where errors occur when attempting to add funds via PayPal to reseller accounts through the RCP (Reseller Control Panel). The problem appears to be isolated to the PayPal integration. Our engineering is working to resolve the issue. Further updates will be provided.

Posted Jan 15, 2025 - 22:03 UTC

This incident affects: Control Panels (Payment Gateway).