Cluster B Mail log on/IMAP issues
Incident Report for OpenSRS
Resolved
Our engineers have identified the Cluster B issues and they have now been resolved. Thank you for your patience.

Start Time: 04/12/2024 01:16 UTC
End Time: 04/13/2024 06:00 UTC

Total Time : 4 hours 44 minutes
Posted Apr 13, 2024 - 06:33 UTC
Update
Our engineers are still investigating the outage with Cluster B. We appreciate your patience and will update you when we have further news.
Posted Apr 13, 2024 - 05:50 UTC
Update
Our engineers are still investigating the outage with Cluster B.

Customers may experience slowness, delays, failures with webmail & IMAP at this time.

Further updates to come as the engineers address the problem
Posted Apr 13, 2024 - 03:14 UTC
Investigating
At this time we are seeing loading issues, slowness, delays, and IMAP failures with Cluster B

Our engineers are currently investigating the issues and working towards a resolution.

Updates to come
Posted Apr 13, 2024 - 02:30 UTC
This incident affected: Hosted Email (Cluster B, Webmail).